How do I access information and restrictions in the Help Center? : TypesTrucks

About Jenius, Jenius Customer Service Center, Benefits & Facilities

Jenius is a digital banking application where this application can help you carry out various financial activities such as saving transactions to manage finances.

In the entire digital age, everything becomes simple, even if you do not need to do it from one place, that is, from a smartphone or smartphone that already uses iOS or Android.

This application can also be connected to the national banking ecosystem and international payment systems with Visa debit cards and national payment gateways or GPNs.

Many people are looking for information about Jenius call center just to get information related to its features. In fact, this application simplifies banking activities where you can only send money, pay bills, save for making deposits with a smartphone, so it is very practical.

What are the benefits of using Jenius?

Like the previous discussion, this application simplifies someone’s banking activities, because all transactions can only be done with a smartphone.  It won’t keep up with the development of more sophisticated technology every day, so you don’t have to come or queue at the bank yourself.

With  just one account, you can enjoy a wide range of transactions.   Start with a deposit and withdrawal without having to go to a bank or ATM.  Therefore, it is very useful in conditions that it is advisable to stay  indoors as during the current pandemic.

Jenius itself has several types of cards, including m-card, e-card and x-card. If the m-card type is a type of card for the balance or balance of the main account, and the x-card, which is almost similar to the m-card, can be used to make transactions and withdraw cash. But there are restrictions on everyday shopping.

The types of savings from Jenius also vary, including Flexi Saver, Dream Saver, and Maxi saver, so you can choose or adapt to your needs. For more information, you should contact the Jenius Customer Service Center .

  1. No transfer fees though different banks
  2. Grat is withdrawing cash at ATMs.
  3. It’s easy to open an account online, so it’s easy and practical.
  4. There are no management fees, so every month.   The balance remains safe.
  5. It can be used abroad as Jenius is included in visa’s network.

The most frequently asked questions about Jenius through the CS service.

In the midst of such a pandemic, it is advisable to stay at home to keep All kinds of transactions can be done online, so genius can be used as one of the solutions when you want to make a transaction or open a new account.

Few people contact the Jenius call center service for detailed information. There are several common questions, such as how to top up, how to view account numbers, and different types of savings: Flexi saver, Dream saver, and Maxi saver.

To top up is very simple. You can transfer money from another bank by entering the bank’s BTPN code, which is 213, then your Jenius account number and the mobile phone number registered with Jenius.

Jenius’ own application does not provide a direct passbook, but an electronic statement or current account that you can access every month through the profile and settings in the application, or you can use the Jenius call center service.

You can download the application through the play store or  app store, which can be adapted to the smartphone you are using, whether using Android or iOS.

For a dream keeper program, you can use it for savings based on specific goals that you will receive in the future. The last one is a Maxi server where you can deposit time. Out of the three types of savings, you can choose the one that suits your needs.

Features of the application that are very useful.

Using this single banking application means that you can control all debit card activity from the Card Center menu. In fact, you can also change the limit. Daily withdrawals or limits Shopping for transactions of each Jenius debit card because it has a feature called change the limit to give your finances more control.

Without contacting the Jenius Service Center, you can make changes to the Block Pin and unblock it.  Again, and look at the transaction history. So later, even if there is no real passbook, you can view transactions through digital cards or debit cards.

This digital card also connects to Visa’s national ATM network and global network, so you  no longer need to make any upgrades to transact locally or internationally.   It is not surprising that many people are interested in opening this debit account.

If it is located in Jabodetabek,  you can receive the debit card for 2  days during business hours and after that, you can receive it within 7 days.  Days of hours worked since the card request was made.

If it exceeds the general time that you have not received a debit card, you should contact customer service or a service center.  Through the service center, you can find the status of the debit card delivery.

How do I access information and restrictions in the Help Center?

When problems arise, you can contact the call center or BTPN care at 1500 300 or call internationally on +62 21 2450 5500 through the Jenius hotline or call center  service.

If you do not have the opportunity to call the number listed above, you can send an email to customer service at the address. BTPNcare@btpn.com Meanwhile, if you want to get general information about the Jenius debit card, you can contact info@btpn.com .

Just a guide, when you create a PIN for a Jenius debit card, you should use a different PIN number for ATMs and applications.     This is just a preventive measure to keep.  Transactions are safer, and there are fewer barriers where you have to contact the Jenius service center.

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