BNI 24-hour call center service is one of the efforts to facilitate each customer as a commitment from one of the government-owned companies. Financial services are indeed quite interesting because currently not many people are able to manage their excitement. As a result, it is not the savings obtained, but even waste.
Saving money in the bank can indeed be said to be very safe and trustworthy. In addition to having a good management system, status as one of the country’s businesses becomes its jaminan. This bank is one of the business entities that are managed and run under strict government supervision.
It should be noted that this bank has been established for a long time and became a bank that stood when independence. The long history of how financial management makes it have a strong foundation to date. No wonder bni currently has large assets with millions of customers throughout Indonesia.
With a long history and commitment to provide the best service, BNI’s 24-hour call center service is one form of this commitment. It has many goals and of course able to provide solutions in the midst of problems that customers encounter. The presence ofnya provides a sense of security and comfort to every bank customer.
At a Glance About the History of Bank BNI
Bank Nasional Indonesia or BNI has been established since 1946 after Indonesia’s independence. This bank then continues to grow quite quickly because it has a good system. Moreover, the service provided to each customer makes it have a strong foundation. A few years later his name was widely known by the public.
The 46 logo currently used by the bank is due to its founding year in 1946. This logo becomes the identity that BNI becomes one of the nation’s subsidiary product banks. This can be seen after the independence of a financial services education and now belongs to the government.
Interestingly, in 1992 received a new legal status as one of the open companies. An open company is a company whose shareholding can be owned by the wider community. Along with BNI’s 24-hour call center service, this legal status is good news for many people.
This bank’s stock offering was then immediately in demand by many people. Especially looking at the foundation that has been present for a long time with a good management system . BNI can also be said to be the first bank to get open status. Therefore, the development and services offered are quite satisfactory for customers.
BNI 24 Hour Call Center Service
To support services to every customer, it takes closeness to everyone. Call center services are one form of closeness that is done to provide a sense of security and comfort. Moreover, it is not uncommon for customers to have certain problems that make them not understand about financial services.
Having one stop one solution as a motto that aims to be present in providing good service to everyone. This service can be enjoyed for a full 24 hours and can be accessed from every area. A lot of information about products to facilities you can get easily here.
Bni 24-hour call center service can be contacted by phone without the need for an area code. You can call 1-5000-46 directly from your personal phone. If you use a mobile phone, you can also call 68-888. It is quite easy because it can be accessed anytime and anywhere.
In addition, you can submit complaints through electronic mail and fax services. Simply send it to the specified email address to the firstname.lastname@example.org. Meanwhile, if you use fax, you can use the number 021-25541203. Of course, this facility called BNI call will help every problem you have.
Interestingly, every call uses an end-to-end system. This means that any problems owned by customers will be solved without call diversion. Problems can be resolved within a certain time quickly without call switching. But if the problem is related to special matters, it will usually be transferred to the surrounding branch office.
Written and Oral Complaint Procedures
BNI’s 24-hour call center service is the spearhead for a company to be close to customers. While the procedure itself can be done in two ways, namely written and oral. Every complaint procedure generally has almost the same system. The difference is only the way used by the customer himself.
If you use written procedures, then you need to visit the official website. Then enter on the Menu Kubungi Kami. Here you can write down every complaint experienced and wait for answers from the bank. Usually the answer will be sent to the customer’s email address directly if there is a solution.
You can also use BNI’s email and fax addresses to submit any complaints. You can get an answer a while after submitting a complaint. There are also other ways if you want to get an answer as soon as possible. You can go to the nearest branch office and then convey the problem.
In addition to the written way, customers can take advantage of oral methods with BNI 24-hour call center services. Simply call the number 1-5000-46 anytime and anywhere without worry. But for this call later you will be charged a call fee. The amount ofnyes depends on the provider you are currently using.
Later the officer will register and provide a complaint registration receipt to the customer. Then the officer will convey the results of the complaint whether it can be resolved immediately or not. If not then it will take some time and be asked to come again later to receive the settlement of the complaint he experienced.
BNI 46 Facilities and Products
As a financial service provider that already has a long life, of course there are several facility products given to everyone. Each facility product can be accessed through BNI’s 24-hour call center service. This is to accommodate and accommodate every element of society to receive the same service.
The first product is called BNI Taplus with an initial deposit requirement of IDR 500,000 for the Jabodetabek area. Meanwhile, prospective customers from outside Jabodetabek need an initial deposit of Rp. 250 thousand. In addition, several important documents are also needed such as ID cards, driver’s licenses, Domicile Certificates, to KITAS.
There are also BNI Taplus Bisnis products that are very suitable for use by actors or prospective entrepreneurs. Some of the facilities that will be obtained are detailed cash flow information at the end of the month and many more. For requirements in the form of ID cards and initial deposit is Rp. 1 million.
There are also product facilities for young people such as students and so on through BNI Taplus Muda. This facility is divided according to the age level, which is 15 to 17 years old and 17 to 25 years old or the first category but married. While the requirements are also almost the same as other products.
As one of the largest financial service providers in Indonesia, BNI 46 is certainly active in offering various conveniences. Not only from products and facilities to customers. But also other services that can be accessed at any time. One of them is through bni call center service 24 hours.